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Knowledge baseAccount, billing and referrals

Wallet and auto-renewal

Your account wallet holds the funds you top up with Bitcoin and your referral rewards. It pays invoices first and renews your plan automatically.

Open Account → Wallet.

What goes in

  • Top-ups - add $10 to $5,000 with Bitcoin or Lightning through BTCPay. The balance updates when the payment settles (usually minutes).
  • Referral rewards - when someone you invited pays their first invoice, your share lands here. See Referral programme.

What comes out

  • Invoices - at checkout the wallet is applied first; you pay only the rest. If the wallet covers everything, the plan activates at once without a Bitcoin payment.
  • Auto-renewal - in the last 24 hours of a paid plan, the wallet pays the same plan and period again (monthly or yearly, at the list price) and the plan simply continues. You get an email receipt.

Auto-renewal

  • It is on by default and works only from the wallet - nothing is ever charged elsewhere.
  • If the balance is too low, we email you 3 days and 1 day before the plan ends. Top up in time and it renews by itself.
  • Turn it off or on with one button on the Wallet page. Trials do not auto-renew.

Example

You are on Pro monthly ($69) and your wallet holds $50 from a referral reward. Three days before the end we email you that $19 is missing. You top up $30. On the last day the wallet pays $69, the plan runs another 30 days, and $11 stays in the wallet.

History

Every movement is listed with its reason: wallet top-up, referral reward, applied to invoice, auto-renewal or an adjustment by support. Wallet funds cannot be withdrawn or transferred; they are for use on this account.